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TCM acupuncture works on the premise that for health and well being there must be balance. Numerous factors can affect this balance and interfere with a person’s ability to adapt and move with the flow of life. A person’s emotional state, hereditary factors, physical traumas or poor nutrition and infections can all tip the balance.
If this happens, the body’s energy (Qi) which runs throughout channels (meridians) can become depleted or blocked and this can upset the natural harmony of the body and lead to physical and/or emotional symptoms.
A TCM trained acupuncturist will therefore explore your complaint from the wider perspective of your life and tailor treatments to suit your individual needs. This is why TCM acupuncture is known as a holistic form of treatment; it revolves around you as a person and not just the symptoms you may be suffering.
As well as asking you lots of questions during your consultation, Martine and Natalie, your acupuncturists will take your pulse and ask to look at your tongue. Once all of this information has been correlated and the nature of the problem taken into account, a unique combination of points will be formulated to treat you. Specific points will be needled along the meridians of your body to nourish and unblock areas where there is stagnation of Qi.
Extremely fine, sterile, single-use disposable needles are used in line with the stringent standards of the BAcC. There may be mild discomfort during needling (usually a dull ache or tingling) but this is momentary. Once all the needles are in place, patients usually feel very relaxed and often fall asleep.
Ancillary treatments like cupping therapy, moxibustion, electro-acupuncture and ear acupuncture may also be used during your treatment but Martine and Natalie will always explain everything to you during the process.
EXCELLENT Based on 126 reviews Posted on Google demi hadjipetrou8 August 2026Trustindex verifies that the original source of the review is Google. I have been seeing Marina for over two years, and I honestly cannot recommend her highly enough. When I first started working with Marina, I was looking for support with food intolerances, hormone balance, microbiome health, and navigating the transition through menopause. From the very beginning, her knowledge, care, and holistic approach were incredible, and over the past two years she has supported me through so many different areas of my health and wellbeing. What has meant the most to me is that Marina’s support has extended far beyond a specific health concern. When my sister was diagnosed with cancer and later passed away, I was going through an incredibly difficult and emotional time. Marina was there with the right support and protocols when I needed them most, always adapting her approach to what I was experiencing at that particular time. Marina has an amazing depth of knowledge and takes great care in sourcing high-quality supplements and recommendations. She has also provided me with helpful links and guidance for other health and wellbeing products, from deodorants and moisturisers to other everyday choices, which has made such a difference to my overall journey. Also, Marina understands there needs to be a balance. She never makes you feel pressured or pushed into anything. Instead, she listens, understands what you need, and works alongside you in a way that feels completely personal and supportive. I am incredibly grateful for everything Marina has done for me.Posted on Google Apple Gotham6 August 2026Trustindex verifies that the original source of the review is Google. I saw Marina Townsley over two years and her amazing skills and acute perception cured long term health issues brilliantly. She is gifted, empathetic and open. I have recommended her to many people and know that she has improved my health and my life.Posted on Google Simon Matthews9 July 2026Trustindex verifies that the original source of the review is Google. Treated with FSM and Physio for severe knee pain by Anna who was fantastic. After failing to improve under the NHS for 12 months, I am now back to normal activities after only 5 months. I would highly recommend Anna to anyone seeking treatment for knee pain.Posted on Google Simon Hall2 July 2026Trustindex verifies that the original source of the review is Google. Working with both Marina and Eva - very experienced practitioners who know their stuff! Real expertise in tailoring the treatments required to the specific problem - in my case helping resolve many long term conditions that have proven resistant to other treatments. Thanks so much for your help.Posted on Google Vicky Wright30 June 2026Trustindex verifies that the original source of the review is Google. Fantastic experience. Excellent blood draw with Renata, and the team went above and beyond helping some tricky logistics. Thank you so much.Posted on Google Peter Aszkenasy10 June 2026Trustindex verifies that the original source of the review is Google. I had the most amazing restorative massage from Renata. She was very friendly and attentive to my needs and I felt fully recharged afterwards. Highly recommended!Posted on Google Rebecca Goldberg15 April 2026Trustindex verifies that the original source of the review is Google. I was seen by Martine and Natalie for traditional acupuncture. I had digestive issues and stress and after doing consecutive sessions everything improved dramatically! I highly recommend them. They are so lovely, kind and caring and provide a warm and calming atmosphere. I also had a 4 handed reflexology session which was very soothing and relaxing….Posted on Google Donna Ray6 April 2026Trustindex verifies that the original source of the review is Google. Warm, inviting place for medical treatment. Wonderful staff.Posted on Google Jane Kiss20 March 2026Trustindex verifies that the original source of the review is Google. My experience at Sutherland House receiving FSM treatment with Eva has been very positive. Firstly upon arrival a welcoming and friendly atmosphere. Eva is a highly skilled practitioner with a wealth of experience. She has approached my difficult to treat condition with huge energy and has generously given me enormous support. This has made a profoundly positive difference to my life . I am so grateful to have met Eva.Posted on Google Antros Kkamaris16 March 2026Trustindex verifies that the original source of the review is Google.